Setup & Connection

The Telegram integration takes under two minutes to connect. No developer configuration, webhooks, or API keys are required on your side.

Open Integration Settings

In your Everia project, go to Settings → Integrations → Telegram and click Connect.

Start a chat with the Everia bot

A link to the bot opens automatically. Open it in Telegram and click Start to begin the conversation.

Authorize the bot

Send the one-time code shown in Everia to the bot. This securely links your Telegram account to your Everia workspace.

Link your project

Send /link in the bot chat. If you have access to multiple Everia projects, you will be prompted to choose one. All subsequent commands target that project.

Using the bot in a group chat

Add the Everia bot to any Telegram group and run /link to associate the group with a project.
All group members can use bot commands — their actions are attributed to their own linked Everia account.
Notifications sent to the group are visible to everyone in it.
A group can be linked to one project at a time. Run /unlink and then /link to switch projects.

Each Telegram chat (personal or group) can be linked to one Everia project at a time. To switch, run /unlink followed by /link.

Bot Commands

Send /help to the bot at any time to see the full command list. Here are all supported commands:

Bot commands

/create [title]— Create a new ticket with the given title in the linked project

/status [ticket-id]— Get the current status, assignee, and sprint for a ticket

/assign [ticket-id] [user]— Assign a ticket to a team member by name or email

/close [ticket-id]— Mark a ticket as Done

/sprint— Show the active sprint — name, dates, completion %, and blockers

/sprint list— List all sprints (active and recent)

/search [query]— Search Docs and return matching page excerpts with links

/ask [question]— Ask the AI a question about your project — answers grounded in your data

/link— Link this chat to an Everia project

/unlink— Remove the link between this chat and its project

/help— Show all available commands

Creating tickets from existing messages

Forward or reply to any Telegram message and choose Create Everia Ticket from the bot's quick-action menu. The message content becomes the ticket description automatically — no retyping needed.

Include a priority tag in the title to set it right away: /create [P1] Payment gateway timeout on checkout

Notifications

Choose which events send a Telegram message. Go to Settings → Integrations → Telegram → Notification Settings to configure.

Test run completed

Summary of Pass / Fail / Blocked / Retest counts with a direct link to the report.

Fail rate exceeded threshold

Alert when the failure rate in a run exceeds a percentage you configure.

Ticket assigned to me

Personal notification when a ticket lands in your queue.

Ticket status changed

Notify the channel when a ticket moves to a new status column.

Sprint started / closed

Announce when a sprint kicks off or wraps up, with a short summary.

Blocker added

Immediate alert when any ticket is marked as blocked so the team can react fast.

Create a dedicated #everia-alerts Telegram group for automated notifications, separate from your team's day-to-day conversation. Too many notifications in a busy chat cause people to mute the bot entirely.

AI Features

The Everia bot includes an AI assistant that answers questions about your project in natural language. It uses your docs, ticket data, and sprint history as context — it does not fabricate answers from general knowledge.

Asking questions with /ask

Type /ask followed by a plain-English question: /ask What tests are failing in the current sprint?
The bot searches your project data and returns a concise, cited answer.
Answers include deep links back to the relevant tickets, pages, or test runs so you can investigate further.
Questions can be conversational: /ask Who is working on the payment feature right now?

Searching Docs with /search

Use /search [keyword] to find Docs pages by topic.
The bot returns a snippet from the most relevant pages and a direct link to each.
Results are ranked by relevance — the most applicable page appears first.
Useful for quickly surfacing a runbook, spec, or onboarding doc without opening the browser.

The AI assistant has access only to data inside your linked Everia project. It cannot access other projects, personal data outside your workspace, or external web content.

Troubleshooting

Bot does not respond to commands

Check that the bot is still a member of the group and that the Telegram integration is enabled in Settings → Integrations. If the auth token has expired, disconnect and reconnect the integration.

/link shows 'No project found'

Ensure you are logged in to an Everia account with at least Member access to at least one project. Open the Everia web app and confirm the project is visible.

Notifications are not arriving

Go to Settings → Integrations → Telegram → Notification Settings and confirm the relevant event types are toggled on. Also check that Telegram has not muted the bot or group.

Ticket was created in the wrong project

Run /unlink and then /link again to re-select the correct project. All commands after relinking will target the newly selected project.

Still stuck? Email hello@everia.io with your workspace name and the Telegram username you are using. We typically respond within one business day.

Telegram Integration